Question 1

What is AEO Track?

Accepted Answer

AEO Track (aeotrack.io) is an Answer Engine Optimization (AEO) platform that tracks your brand's visibility in AI-generated answers from ChatGPT, Gemini, Claude, and Perplexity. You add your website and keywords, and we report how often your content is mentioned or cited — along with actionable recommendations to improve your score.

Question 2

Is there a free plan?

Accepted Answer

Yes. The Free plan is free forever with no credit card required. You get 1 website, 10 visibility checks per day, basic AEO analysis, 5 FAQ generations per month, and your AEO score. The free AEO Audit at aeotrack.io/audit gives instant results for any URL — no account needed.

Question 3

How do I get started?

Accepted Answer

Sign up at aeotrack.io, add your website URL and a few target keywords, and we'll run your first visibility check automatically. Results appear in your dashboard within minutes. You can also run a free one-off audit at aeotrack.io/audit without creating an account.

Question 4

Do I need technical skills to use AEO Track?

Accepted Answer

No. AEO Track is built for marketers, content creators, and business owners. The free audit requires only a URL. The dashboard uses plain-language explanations and prioritized action steps. The FAQ Schema Generator produces copy-paste-ready JSON-LD markup.

Question 5

Which AI engines does AEO Track monitor?

Accepted Answer

We track the four major AI answer engines: OpenAI's ChatGPT, Google's Gemini, Anthropic's Claude, and Perplexity AI. Each is queried with your keywords and we report mentions and citations per engine so you can see where to focus.

Question 6

How often are visibility checks run?

Accepted Answer

On the Free plan, you can run up to 10 manual checks per day. Pro plan includes 100 checks per day plus automatic weekly monitoring. Business and Enterprise plans include daily automated checks and monthly site re-crawls.

Question 7

What is an AEO visibility score?

Accepted Answer

Your AEO visibility score (0–100) reflects how often your brand or content appears in AI-generated answers for your tracked keywords, weighted by citation strength and engine coverage. Higher scores indicate your content is frequently cited as a trusted source.

Question 8

What is citation tracking?

Accepted Answer

Citation tracking monitors when AI engines explicitly link to or reference your URLs as sources in their answers. It shows which pages are most cited, on which engines, and for which queries — so you know exactly which content to double down on.

Question 9

What is the free AEO Audit?

Accepted Answer

The free AEO Audit at aeotrack.io/audit analyzes any public URL and produces an AEO score from 0–100, a breakdown of content structure, schema markup status, readability, and answer-readiness — plus a prioritized list of fixes. No signup required, results in under 60 seconds.

Question 10

How is the AEO score calculated?

Accepted Answer

The AEO score combines five factors: content structure (clear headings, Q&A format), schema markup (FAQ, HowTo, Article), readability (concise answers, direct language), keyword coverage (does the page address the queries your audience asks?), and citation history (has this URL been cited by AI engines previously?).

Question 11

How do I improve my AEO score?

Accepted Answer

The most impactful improvements are: (1) add FAQ sections with direct Q&A answers, (2) implement FAQ Page schema markup using JSON-LD, (3) use clear H2/H3 headings that match question phrasing, (4) include specific data and statistics AI engines can quote, and (5) ensure your content is regularly updated. AEO Track's action plan gives you specific steps ranked by impact.

Question 12

What is the FAQ Generator?

Accepted Answer

The FAQ Generator takes any URL and produces 10 AEO-optimized questions and answers based on your page content. It generates ready-to-deploy JSON-LD FAQ Page schema markup that you can add to your site's <head> to help AI engines find and cite your answers.

Question 13

What is the Content Optimizer?

Accepted Answer

The Content Optimizer analyzes your page and rewrites or suggests improvements to make it more answer-engine friendly — better structured, more concise, with clearer answers. It's available on Pro and higher plans.

Question 14

What is SERP Monitoring?

Accepted Answer

SERP Monitoring tracks how your content appears in AI Overviews (Google), featured snippets, and answer boxes in traditional search results. It complements AI visibility tracking with data from web search. Available on Business and Enterprise plans.

Question 15

What is Competitor Intelligence?

Accepted Answer

Competitor Intelligence lets you compare your AI visibility score against competitor domains. See which competitors are cited more often by AI engines, on which queries, and what content they have that you don't — so you can close the gap. Available on Business and Enterprise plans.

Question 16

How does billing work?

Accepted Answer

Paid plans are billed monthly. You can cancel anytime from your Billing page; your plan remains active until the end of the billing period. All payments are processed securely by Stripe.

Question 17

Can I upgrade or downgrade my plan?

Accepted Answer

Yes. You can upgrade immediately from your Billing page — the new features become available right away and you're billed on a prorated basis. Downgrading takes effect at the start of your next billing period.

Question 18

Is there a refund policy?

Accepted Answer

Refunds are handled on a case-by-case basis. Contact support@aeotrack.io if you believe you are entitled to a refund.

Question 19

Do you offer annual pricing?

Accepted Answer

Annual plans with discounted pricing are on our roadmap. Join the waitlist by emailing sales@aeotrack.io and we'll notify you when annual billing becomes available.

Question 20

How does AEO Track handle my data?

Accepted Answer

We store your account information, website configurations, and analysis results securely in MongoDB with encryption in transit (TLS/SSL). We do not sell your personal data. Website URLs you submit are processed via AI APIs (OpenAI, Gemini, Claude, Perplexity) for analysis, consistent with their privacy policies.

Question 21

Is my payment information secure?

Accepted Answer

Yes. All payments are processed by Stripe, a PCI DSS Level 1 certified provider. We never store your credit card details on our servers.

Question 22

How can I delete my account?

Accepted Answer

You can request account deletion by emailing privacy@aeotrack.io. We'll delete your personal data within 30 days. Anonymized, aggregated analytics may be retained for product improvement.

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